Section 15: UTRGV POLICIES & STUDENT SUPPORT SERVICES
Student Support Resources We are committed to your personal, academic, and professional success; please know you can reach out to me for questions and/or I can help you identify the resources you need. UTRGV offers student support resources designed to contribute to your well-being and academic excellence.
Students seeking academic help in their studies can use university resources in addition to an instructor’s office hours. University Resources include the Advising Center, Career Center, Counseling Center, Learning Center, and Writing Center. These centers provide services such as tutoring, writing help, counseling services, critical thinking, study skills, degree planning, and connections student employment (through Handshake and HR Student Employment). In addition, services, such as the Food Pantry are also provided. Locations are listed below.
Advising Center
[email protected]
(956) 665-7120
BMAIN 1.400 / EITTB 1.000
Career Center
[email protected]
BINAB 1.105 / (956) 882-5627
STAC 2.101 / (956) 665-2243
Counseling Center
[email protected]
BSTUN 2.10 / (956) 882-3897
EUCTR 109 / (956) 665-2574
Food Pantry
[email protected]
BCAVL 101 & 102 / (956) 882-7126
EUCTR 114 / (956) 665-3663
Learning Center
[email protected]
BMSLC 2.118 / (956) 882-8208
ELCTR 100 / (956) 665-2585
University Library
[email protected]
BLIBR / (956) 882-8221
ELIBR / (956) 665-2005
Writing Center
[email protected]
BLIBR 3.206 / (956) 882-7065
ESTAC 3.119 / (956) 665-2538
Financial Need Students who demonstrate financial need have a variety of options when it comes to paying for college costs, such as scholarships, grants, loans and work-study. Students should visit the Student Services Center (U Central) for additional information. U Central is located in BMAIN 1.100 (Brownsville) or ESSBL 1.145 (Edinburg) or can be reached by email ([email protected]) or telephone: (956) 882-4026. In addition to financial aid, U Central can assist students with registration and admissions.
Blackboard Support If you need assistance with course technology at any time, please contact the Center for Online Learning and Teaching Technology (COLTT). Brownsville: Casa Bella (BCASA). Edinburg: Shivers (EMASS) 3.142. Phone (956)-882-6792 or (956)-665-5327 [Toll Free 1-(866)-654-4555].
- Support Tickets - Submit a Support Case via our Ask COLTT Portal
- Online Support - Chat with a Support Specialist online.
24/7 Support Need Blackboard assistance after hours? You can call our main office numbers, (956)-882-6792 or (956)-665-5327, to speak with a support representative.
University Policy Statements We care about creating a safe and supportive learning environment for all students. The University policy statements below are intended to create transparency for your rights and responsibilities as students. We each contribute to ensuring a safe and positive environment through our actions and conduct, and students are encouraged to advocate for their needs.
STUDENT ACCESSIBILITY SERVICES
Student Accessibility Services staff can be contacted at either campus to learn about and explore accessibility services.
- Brownsville: Music and Learning Center (BMSLC, 1.107), (956) 882-7374, [email protected]
- Edinburg: University Center (EUCTR, 108), (956) 665-7005, [email protected]
STUDENTS WITH DISABILITIES
Students with a documented disability (physical, psychological, learning, or other disability which affects academic performance) who would like to receive reasonable academic accommodations should contact Student Accessibility Services (SAS) for additional information. In order for accommodation requests to be considered for approval, the student must apply using the mySAS portal and is responsible for providing sufficient documentation of the disability to SAS. Students are required to participate in an interactive discussion, or an intake appointment, with SAS staff. Accommodations may be requested at any time but are not retroactive, meaning they are valid once approved by SAS. Please contact SAS early in the semester/module for guidance. Students who experience a broken bone, severe injury, or undergo surgery may also be eligible for temporary accommodations.
PREGNANCY, PREGNANCY-RELATED, AND PARENTING ACCOMODATIONS
Title IX of the Education Amendments of 1972 prohibits sex discrimination, which includes discrimination based on pregnancy, marital status, or parental status. Students seeking accommodations related to pregnancy, pregnancy-related condition, or parenting should submit the request using the form found at Pregnancy and Parenting | UTRGV.
SEXUAL MISCONDUCT AND MANDATORY REPORTING
In accordance with UT System regulations, your instructor is a “Responsible Employee” for reporting purposes under Title IX regulations and so must report to the Office of Institutional Equity & Diversity ([email protected]) any instance, occurring during a student’s time in college, of sexual misconduct, which includes sexual assault, stalking, dating violence, domestic violence, and sexual harassment, about which she/he becomes aware during this course through writing, discussion, or personal disclosure. More information can be found through the Office of Institutional Equity and Diversity, including confidential resources available on campus. The faculty and staff of UTRGV actively strive to provide a learning, working, and living environment that promotes personal integrity, civility, and mutual respect that is free from sexual misconduct, discrimination, and all forms of violence. If students, faculty, or staff would like confidential assistance, or have questions, they can contact OVAVP (Office for Victim Advocacy & Violence Prevention) at (956) 665-8287, (956) 882-8282, or [email protected].
DEAN OF STUDENTS
The Dean of Students office assists students when they experience a challenge with an administrative process, unexpected situation, such as an illness, accident, or family situation, and aids in resolving complaints. Additionally, the office facilitates student academic related requests for religious accommodations, support students formerly in foster care, helps to advocate on behalf of students and inform them about their rights and responsibilities, and serves as a resource and support for faculty and campus departments.
Vaqueros Report It allows students, staff, and faculty a way to report concern about the well-being of a student, seek assistance in resolving a complaint, or report allegations of behaviors contrary to community standards or campus policies. The Dean of Students can be reached by email ([email protected]), phone (956-665-2260), or by visiting one of the following office locations: Cavalry (BCAVL) 204 or University Center (EUCTR 323).
MANDATORY COURSE EVALUATION PERIOD
Students have the opportunity to complete an ONLINE evaluation of this course, accessed through your UTRGV account (http://my.utrgv.edu). Course evaluations are used by the instructor to better understand the student experience in the course, which can inform revisions of the course to ensure student success. Additionally, course evaluations are also used by the instructor for annual performance review and promotion applications, teaching award applications, among others. For these reasons, your feedback, reflections, and insights on your experience in the course are invaluable to ensure student success and a quality education for all. You will be contacted through email with further instructions. Students who complete their evaluations will have priority access to their grades.
Online evaluations will be available on or about:
Spring Module 1 (7 weeks) February 22 – 28, 2023
Spring Regular Term 2022 April 14 – May 3, 2023
Spring Module 2 (7 weeks) April 19 – 25, 2023
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